Shipping Policy

At Radiant Roshni, we strive to provide a seamless and efficient shipping experience for our customers. We understand the importance of receiving your curtain lights in a timely manner, and we are committed to delivering your order as quickly as possible.

Processing Time:

Once you place an order with us, our team works diligently to process and prepare your items for shipment. Our standard processing time is 1-2 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer.

Shipping Methods:

We offer a variety of shipping methods to cater to your needs. The available options will be displayed at checkout, and you can choose the one that suits you best. Our shipping partners include reputable carriers such as dtdc, amazon, delhivery.

Shipping Time:

The shipping time will depend on the shipping method you select and your location. As a general guideline, domestic orders within india typically arrive within 3-7 business days. International orders may take longer, depending on the destination country's customs procedures.

Shipping Costs:

Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method and destination. The exact shipping cost will be displayed at checkout before you complete your purchase. We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your items.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date. Please note that tracking information may take up to 24 hours to update.

Shipping Restrictions:

While we strive to offer worldwide shipping, there may be certain restrictions on specific products or destinations due to customs regulations or logistical constraints. If you encounter any issues during the checkout process regarding shipping availability, please contact our customer support team, and we will do our best to assist you.

Lost or Delayed Shipments:

In the rare event that your shipment is lost or significantly delayed, please reach out to our customer support team, and we will initiate an investigation with the shipping carrier. We understand the importance of your order and will work diligently to resolve any shipping issues.

International Customs and Duties:

For international orders, please note that customs duties, taxes, and fees may be imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost. We recommend contacting your local customs office for more information on the applicable fees.

Shipping Policy Updates:

We may update our shipping policy from time to time to ensure that we continue to provide the best possible service to our customers. Any changes to the policy will be communicated on our website, and the updated policy will apply to all orders placed after the effective date of the update.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience with Radiant Roshni is exceptional.